Frequently Asked Questions
What leasing options are available?
12 Month leases
Are co-living options available?
Yes
Do you have flexible lease lengths?
No
Can room-mates sign separate leases?
No
Do you offer individual leases & co-living?
No
Can I request a specific apartment & can an apartment be held?
Yes, apartment can only be held if security deposit is placed
Can an apartment be reserved ahead of time?
Yes
Can I choose a specific apartment before I move in?
Yes, any available apartment can be chosen
Is there a security deposit and is any of it refundable?
$500, refundable at time of move out
What payments are required before move-in?
$500 security deposit
How do I apply for an apartment?
Online or In person
Is there an online application process?
Yes
Where can I submit a rental application?
Online or by mail
What qualifications are needed to apply?
Anyone can apply, at least one applicant/leasholder must be 55+
What screening criteria do you use for applicants?
Background and Credit Check
When is rent due and how can it be paid?
1st-4th can be paid online or in person
Do you offer online rent payment options?
Yes
Are there late fees for rent payments?
Yes after the 5th of every month
Do you require a security deposit and how is it handled?
Yes
Are utilities inlcuded?
Yes
What utilities are included in the rent?
Gas and Hot Water, Sewer, Trash Removal
Which utilities are residents responsible for?
Electric, Cable/Internet
Is renter's insurance required?
Yes
Can I purchase renter's insurance through the property?
Yes
Do you allow subletting or short-term rentals?
No
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No
Are housing vouchers accepted?
No
Do you accept Section 8 vouchers?
No
Do residents need to carry renter's insurance?
Yes
What fees are due at move-in?
$500 pet fee if applicable, prorated rent amount
Do you charge an application or administrative fee?
Yes, $25 application fee
Is key fob or code access required for amenities?
Yes
Are amenities secured and accessible by residents only?
Yes
What are the hours of the clubhouse?
24 Hours
What are the hours for the fitness centre?
24 Hours
Is the fitness centre open 24 hours?
Yes
When is the gym open?
24 Hours
What times is the pool open, and is it seasonal?
Pool is open 9am-5pm, year round (indoor pool)
When can residents use the swimming pool?
During business hours
When is the business centre available for use?
No business centre
When is the resident clubhouse open?
24 Hours
Can I reserve the clubhouse for private use?
Yes
What times can I access the clubhouse?
24 Hours
When can I use the community laundry room?
In-unit washer and dryer
What are the hours of the laundry facility?
In-unit washer and dryer
Is the apartment set up for working remotely?
Yes
Are there co-working spaces or work-from-home-friendly features?
Yes
Are there shared workspaces or meeting rooms available?
No
Do common spaces have high-speed internet?
Yes
How do I get my packages/do you have package lockers?
Packages are left in the mail room, no package lockers
Is there a secure package delivery system?
No
Where do deliveries go?
Mail room
Do you offer outdoor grilling areas for residents?
Yes
Do you offer valet trash service and/or recycling?
No
What trash and recycling services are provided?
Indoor trash rooms in each residential building
Are concierge services available?
No
Do you have any community events or resident activities?
Yes, Our SUN Calender offers daily activities to Residents
Are social events hosted regularly?
Yes, Our SUN Calender offers daily activities to Residents
Do you have a lending program for things like bikes, sporting equipment, etc?
No
Do you have community garden space?
Yes
Do you have DIY space, studio space, or podcast facilities?
Arts and Craft Room
What is the smoking policy?
No smoking
Is smoking allowed in apartments or common areas?
No smoking
Are pets allowed, and what is the pet policy?
Yes, one time fee $500- 2 pet limit
Do you have a dog park or pet washing station?
No
What is the parking situation?
Open parking, parking lot
Is parking assigned or open?
Open
Are garages or covered parking available?
Yes Garages are available
What is your policy on guests staying overnight?
Guests can stay overnight, they should park in visitor lot
Are there quiet hours or community rules I should know about?
9pm-9am
What schools are in the area?
Troy High School, Columbia High School, LaSalle School
Which school district is the property located in?
Shaker High School
Is ride-share service (like Uber/Lyft) commonly available in the area?
Yes
How far is it to the nearest airport or train station?
Albany International, Millon Air Albany
What is the travel time to the closest airport or transit hub?
Albany International 2.0 miles away
Are you near any transportation routes? Which ones?
New Loudon Rd & Maxwell Rd, Wolf Rd & Sand sand Creek Rd, Latham Farms
Is public transit accessible nearby?
Yes
How walkable/bikeable is the community?
Walkable on property
Are there side-walks, trails, or bike paths in the area?
Yes we have Side-walks
Are there grocery stores or shopping centres nearby?
Kohl's, Macy's, Crossgates Mall, Colonie Center
What are the closest options for groceries and dining?
Trader Joe's, Hannaford, ShopRite, The Fresh Market
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
No
Have any recent renovations been done?
Paving
When were these apartments built? Have there been any renovations?
The apartments were built in 2012
Are elevators available for resident use?
Yes
Is additional storage available inside or outside the apartment?
No
Do the apartments have walk-in or walk through closet options?
Walk-in closets for certain floor plans
Is there a linen closet in the apartment?
Yes
Do the apartments have air conditioning?
Yes
Do apartments have ceiling fans or additional ventilation?
No ceiling fans included
What type of climate control is included?
Smart thermostats
What type of flooring do the apartments have?
Carpet, tile in bathroom
Are the floors carpeted, vinyl, or hardwood?
Carpet
Is there a bathtub or just a shower?
Bathtub/ shower combo
What type of bathroom fixtures are included?
Grab bars, vanity/mirror
Are washers and dryers available? Are they in the apartment? What kind?
Washer and dryer are in-home
Do apartments include in-home laundry or access to shared laundry?
In-home laundry
Are the washers and dryers full-size, front load, or stackable?
Full- size side by side
Is there a separate laundry room or is it a laundry closet?
Laundry closet
What kind of appliances and features does the kitchen have?
Stove, fridge, granite counter-tops, microwave
Is there a disposal installed in the sink?
Yes
Do apartments have dishwashers?
Yes
Do apartments have dishwashers?
Yes
Is a dishwasher included in each apartment?
Yes
Do kitchens include full-sized appliances?
Yes
Does the apartment come with a microwave?
Yes
Are built-in microwaves included?
Yes
Does the kitchen have a chef's island?
Has an island with an eat in kitchen